The Ritz-Carlton, Chicago
Chicago · United States
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Next 365 nights · updated daily
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Reviews
Character and identity
Set high above Water Tower Place in the heart of the Magnificent Mile, this 435-room Ritz occupies a swanky perch updated with contemporary art and design that gives the public spaces a current, plugged-in feel. A glass-roofed lobby café shifts from coffee bar by day to evening drinks spot, an Italian restaurant anchors the dining, and a summer rooftop lounge looks straight up at 875 N. Michigan. Rooms have a residential ease, with sofas, desks and picture windows framing the lake or skyline. Service is polished, status-aware and notably warm to families and pets.
Who's it for
Best for:
Shopping-minded couples and families who want Chanel, Cartier and Bloomingdale's at the door, plus the Art Institute and Navy Pier within easy reach. Families do particularly well here: kid-sized robes, a roving candy cart, child-friendly spa treatments, an atrium pool, and a 2,700-square-foot fitness centre with skyline views. Club Level access is genuinely worth it.
Should look elsewhere:
Design literates chasing a boutique, of-the-moment Chicago property will find this more classic-luxury than cutting-edge, and the Water Tower Place setting can feel mall-adjacent. Note that Wi-Fi isn't complimentary unless you're a Bonvoy member, an irritant at this price point.
Bottom line
What you're really buying is the Magnificent Mile address and a deep amenity bench: Club Lounge, spa, pool, rooftop yoga on the 75th floor, and food and drink venues that pull in locals. Couples should consider a lake-view Club Level room to maximise the experience; families will get outsized value from the kids' programme and atrium pool. Summer captures the rooftop lounge at its best.
Location
What this place offers
- 24-hour room service
- Fitness classes
- Gym
- Indoor pool
- Meeting rooms
- Pet friendly
- Restaurants
- Spa
- Wi-Fi
- Public internet workstation
