The Portman Ritz-Carlton, Shanghai
Shanghai · China
Prices
Next 365 nights · updated daily
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Reviews
Character and identity
The first Ritz-Carlton to open in mainland China sits tucked inside the Shanghai Centre complex in Jing'an, easy to miss from the street but plugged directly into Nanjing Xi Road's shopping crush, the metro, Jing'an Park and the Shanghai Centre Theatre's acrobatic shows. The shared complex brings fashion boutiques, a salon and casual Western anchors like Baker & Spice, Element Fresh and hoF Chocolate to your doorstep. Inside, the register is classic Ritz-Carlton: ladies and gentlemen who address you by name, a celebrated concierge team, and The Ritz Bar, one of Shanghai's original jazz rooms, with live music most nights.
Who's it for
Best for:
Travellers who measure a hotel by its service desk. Couples and solo visitors who want to drop into central Shanghai's shopping and dining without fuss will get the most out of it, as will jazz fans and anyone who leans on the concierge for hard-to-get tickets, tailored tours or last-minute logistics.
Should look elsewhere:
Design-led guests chasing a contemporary statement property should look at Shanghai's newer openings instead. The hotel's tucked-away entrance inside an office and retail complex, and its emphasis on tradition rather than scene, will underwhelm anyone hunting buzz or architectural drama.
Bottom line
The reason to book here is the people: a long-tenured concierge bench and a service culture that still treats requests as personal missions. Spend the money if attentive, old-school hospitality and a central Jing'an base matter more than a fashionable room product. Club-level access sharpens the experience, and weekday rates tend to soften outside major trade-fair windows.
Location
What this place offers
- Wi-Fi
- Restaurant
- Bar
- Room service
- Breakfast
- Breakfast buffet
- Smoke-free property
- Credit cards
- Kid-friendly
- Front desk
